Privacy Policy
Last updated: July 10, 2026
What We Collect
We collect account data, usage and billing metadata, and the file data needed to run the AI operations you request.
Where Your Project Files Live
PixLate is local-first. In the browser, projects and session data stay in local folders or browser-local storage. In the desktop app, projects live in local app storage on your device. PixLate does not act as your cloud project drive.
When Files Are Sent For Processing
Cleanup, OCR, and Visual AI translation securely send the selected page image needed for that operation to the processing backend. PDF Text Layer translation sends the extracted text, page geometry, target language, and any instruction you provide. Creating a native PDF preview or selectable PDF sends the source PDF and your edited text regions for processing. These processing flows are separate from where your saved project files live.
How We Use Data
Data is used to provide translation services, improve product quality, secure the platform, and process payments.
Retention
We retain account and billing records as required for operations and legal compliance. Project files saved in PixLate remain under your control on your device unless you export or share them elsewhere.
Contact
For privacy requests, contact support@pixlate.app.